1. Situation
2. Problem
3. Evidence (& Analysis)
4. Consequences of Inaction
5. Future Intention
6. Implications (of Action)
7. Constraints

This high-energy and challenging process is about getting to grips with the details that matter in the business. It involves observing, avid listening, thinking & checking. It builds towards a presentation and review to give a shared understanding of the current and future position; the financial and non-financial impact; and what is, or is not allowed to change.

The process delivers clear sponsorship and removes ambiguity in the scope – dealing with two of the major factors in successful Consultant-Client collaboration.

Done superficially, this can take a couple of hours. This can be a good introduction to a business – feel free to contact us (put link to email with this). To complete it may require one to four weeks depending on scale and complexity of the organisation. This can encompass the business objectives; the market and competitive environment; processes within the organisation; organisation structure and roles; internal capabilities; and mindset and behaviours.